Effective Date: [10/06/2025]

Welcome to Dentiux.io (“Company,” “we,” “us,” or “our”). Protecting your privacy and securing your information is a top priority. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, automation tools, and AI-powered receptionist services (collectively, the “Services”).

By accessing or using the Services, whether as a prospective client, registered client, or visitor, you agree to comply with this Privacy Policy and our Terms of Use. By accessing or using the Services, you accept and are bound by this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our Services.

1. Who We Are

Dentiux.io is a global technology provider, based in Georgia (country), providing AI receptionist and automation solutions for dental clinics and dentists. We operate globally, primarily serving clients in the U.S. and U.K., but this Privacy Policy applies worldwide.

Contact Information:

Reach out via this form.

Email: support@dentiux.io

2. Information We Collect

We only collect information necessary to provide and maintain our Services:

a) Clinic / Client Data:

Name, email, phone number, and clinic name
Login credentials for automation access
Billing information via third-party payment providers (Stripe, PayPal) — we do not store or process this information directly

b) Usage Data:

Automated logs related to the performance of the AI systems (system errors, uptime, API usage)

Feedback or communications you provide regarding the Service

c) Third-Party Data:

We use third-party platforms such as OpenAI, Make.com, Stripe, and PayPal. These providers may process data for the functionality of the Services. Dentiux.io does not control these platforms and is not responsible for their data practices.

d) What We DO NOT Collect:

We do not access, collect, or store any patient data or Protected Health Information (PHI). Any patient data handled within your systems remains your responsibility.

3. How We Use Information

We use information solely to:

Provide, maintain, and improve our Services;
Communicate with clients regarding project updates, invoices, and support;
Troubleshoot, analyze, and optimize automation performance.

We do not sell, trade, or share client data with any third parties for marketing purposes.

4. Legal Basis & Compliance

Georgia Law: This Privacy Policy is governed by the laws of Georgia (country).

Global Clients: We provide additional transparency for clients in regions with strict privacy laws (EU GDPR, UK, California CCPA) by limiting collection to necessary business data, enabling deletion requests, and clearly separating personal from patient data.

5. Third-Party Services

Our Services depend on third-party tools (OpenAI, Make.com, Stripe, PayPal).

We:

Do not control these platforms’ uptime or policies;

Are not liable for any interruptions, errors, or data handling performed by these platforms;

Encourage clients to review their third-party privacy policies.

6. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

Password protection
Secure data storage

Limited internal access to authorized personnel only. Important: No system is 100% secure, and by using our Services, you acknowledge that absolute security cannot be guaranteed.

7. Your Rights

As a client, you can:

Access and correct your personal information

Request deletion of your personal data (excluding data necessary for contractual obligations)

Contact us at support@dentiux.io with any privacy concerns

8. AI and Automation Disclaimer

Our Services leverage AI technology for automated receptionist and workflow tools.

We provide the Services “as is” and do not guarantee:

Accuracy of AI responses

Specific business results, revenue, or lead generation

Continuous uptime or error-free performance

Clients remain responsible for monitoring AI outputs, ensuring compliance with applicable laws, and using their judgment when applying AI-driven recommendations.

9. Payments and Refunds

All Services are provided on a one-time payment basis.

Payments are non-refundable due to the custom, digital nature of the Service.

10. Limitation of Liability

Dentiux.io, its affiliates, and personnel are not liable for indirect, incidental, consequential, or punitive damages arising from use of the Services.

Maximum liability is limited to the amount paid for the Service.

We are not responsible for failures caused by third-party tools, client misuse, or unforeseen system errors.

11. Indemnification

Clients agree to indemnify and hold harmless Dentiux.io from any claims, damages, or losses arising from:

Misuse of the Service

Violations of applicable laws

Unauthorized sharing of patient data or breach of confidentiality

12. Confidentiality & Non-Solicitation

Both parties agree to maintain confidentiality of proprietary information.
Clients may not hire or solicit Dentiux.io staff, contractors, or affiliates for 12 months following project completion.
Clients may not reverse-engineer, copy, or redistribute Dentiux.io systems, templates, or intellectual property.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be effective immediately upon posting on our website. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

14. Force Majeure

Dentiux.io is not responsible for delays, failures, or interruptions caused by events beyond our control, including natural disasters, third-party outages, or internet service failures

15. Governing Law & Dispute Resolution

This Privacy Policy and any disputes arising from it are governed by the laws of Georgia (country). All disputes will be resolved exclusively in the competent courts of

Contact Us

or any questions, concerns, or requests regarding this Privacy Policy, contact us Email: support@dentiux.io

Dentiux.io Privacy Policy